We totally get it—life happens. But if you can, arriving 5–10 minutes early gives you a chance to settle in, take a deep breath, and let the spa vibes wash over you. (Plus, no one wants to miss a single minute of their massage. That would be tragic.)

If you’re running behind, just give us a call. We’ll do our best to accommodate you, but out of fairness to other clients, your session may be shortened if there’s another appointment after yours. Don’t worry—we’ll still make every minute count.

Only if you want to! Some people love to chat, others use the time to totally zone out. Either way, we’ll follow your lead. Your comfort is our priority—and we’re excellent at reading the room (or the table, in this case).

Yes, please do! That’s a sign we’re doing our job. We take snoring as the highest compliment.

Whatever makes you feel comfortable. For massages, most clients undress to their comfort level, and you'll always be properly draped. For facials, you’ll slip into a cozy wrap or robe, and we’ll take care of the rest. No fashion show required.

Nope! Come as you are. We can work around stubble or a full beard—your skin will still thank you.

Yes! Feel free to bring light refreshments for your private group. Just maybe leave the glitter and confetti at home—we’re more of a “quiet luxury” than “rager” kind of spa.

Gratuity is not included in our service prices, but it’s always appreciated if you feel your service provider went above and beyond. (Which, spoiler: we usually do.)